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Head Lice Service Policy

We are so confident about our treatment that we stand behind it!

Head Lice Service Policy

In the unlikely event that you are dissatisfied with a service received, concern must be expressed within 14 days of the service.   The client MUST return to the clinic to be evaluated in person by a certified Lice Clinics of America technician.  We will fix, correct and work with you to achieve a satisfactory service resolution.  Our number one goal is for your family to be lice-free and happy!  All services are non-refundable. After an AirAllé treatment, a positive diagnosis requires a live bug of any size.  Visual evidence should be kept and placed in a bag when coming back to the clinic.

*** Please remember that lice is highly contagious and it is our recommendation that all family members are screened by a technician to prevent re-infestation.  ***

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